Broken right hinge on HP 17-by0xxx laptop

[GinnieT]

I have the same problem as listed by others. The computer is not abused or used that much, but recently after turning it off, I went to close it and it wouldn't completely close. Then I couldn't get it back open.  I gently pried it open and  upon close inspection, I noticed the right side of the computer had a crack in the plastic on the corner by the hinge. I lifted up the cracked piece and a bunch of bits of plastic were scattered underneath.  I can not get the laptop to close and am afraid I will do further damage if I force it.  What can be done to fix this?  I hate to leave it open when not in use and I'd also like to be able to transport it when I go outside or on a trip.  Thank you for any help.

[Echo_Lake]

@GinnieT

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand your HP notebook hinge is separating from the unit, to fix this issue your computer needs to be repaired.

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
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