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‎11-14-2025 08:56 AM

HP Recommended

I have a Hp Pavillion 14ce201sa, bought in 2020 and snapped in half assuming it was from the constant opening and closing, some wires are still attached screen still partially functions however the casing is broken. I went to curry’s pc world to try and ask them to repair it and they shut me down saying it’s a very old model but I want this fixed and asked me to contact HP. I have tried contacting Hp however it wasn’t very helpful and didn’t guide me to where I needed them to. What do I do now I want this fixed. Laptop has ran out of warranty. 

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1 REPLY 1

‎11-17-2025 08:16 AM

HP Recommended

Hi @d_10con 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

My sincere apologies for the inconvenience caused to you. We'd hate for you to be stuck in a situation like this. Because you matter to us.

 

These requests are best addressed over the phone with our dedicated support team for your region. 

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.
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