Buggy BIOS

[Harjat_kashyap]

I recently updated my BIOS , now I have latest version F.21 Rev.A . After this i see many Buggs in my computer, it wont recognise devices properly in USB port, for example a external keyboard would only work if i plug it during start. i reinstalled windows 11 and done everything to eliminate any possible errors due to OS. This is clearly a BIOS problem (keyboard works well in BIOS and in other devices). Please Help me downgrade my BIOS as i cannot find the earlier version. 

[Irfan_06]

Hi @Harjat_kashyap,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing am issue with your laptop after the BIOS update.

-Perform a power drain on your PC.

1) Unplug the power cord from the PC & wall.

2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.

5) Power on the PC and wait for the PC to boot into Windows now.

-Update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

-Install all the pending updates for the Windows operating system following the below steps and let me know if that resolves the issue.

Go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[Harjat_kashyap]

Dear IRWIN, thanks for your reply.

I performed all the steps carefully and sucessfully. Though i already had the latest version(F.21 Rev.A) of BIOS installed on my laptop, so it just got reinsatlled. I could not choose a different version of BIOS, as any other version is not available on the website. 

But sadly at the end of day the issue still persists. Please help me , either bring an update to fix the BIOS or give directions to downgrade it.

Harjat Kashyap

I am a BIOS bug (its a joke)

[Irfan_06]

Hi @Harjat_kashyap,

Refer to this link to downgrade the BIOS update for your Laptop.

Under all software and drivers > click on BIOS-system firmware > Click the + sign to expand > Click the + sign next to Previous version and install the version available.

Refer to the below image for reference and let me know if that resolves the issue.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[Harjat_kashyap]

Dear Irwin,

Yes i found the previous  version, but i soon as apply it, i.e.  installation is complete , with next restart of my laptop Windows/ Bios reinstaalls the latest version. How do i Stop this, otherwise i  am left helpless.

Please help me

Regards

Harjat kashyap

Fighting with stubborn BIOs bugs

[erico]

From the web page you downloaded the BIOS from.

[Irfan_06]

Hi @Harjat_kashyap,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support