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My camera no longer works. I need it for virtual meetings. When I try to allow it in Google Meet, it says "camera is starting" but it never does. I have allowed permissions. I have restarted the system. I have read I should reinstall camera drivers but I don't know where to find the drivers. Any advice would be greatly appreciated. Thanks!

3 REPLIES 3
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Hi @akmar,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your PC/Laptop.

 

Kindly refer to the steps on this link to confirm if the hardware is working fine.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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 The camera seems to be the only thing not working. Everything else is working well.

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Hi @AKMars,

 

I am sorry to hear that the above steps did not help much.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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