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‎04-19-2024 04:36 PM - last edited on ‎04-23-2024 11:02 AM by Retired

HP Recommended

The built-in webcam on my HP Envy Laptop 17-ce1xxx stopped working after a Windows 11 upgrade. The camera driver was deleted with the upgrade and I was told by Microsoft to contact HP to get a new driver.

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1 REPLY 1

‎04-19-2024 05:24 PM

HP Recommended

Here's a video from HP Support about reinstalling the webcam driver:


https://www.youtube.com/watch?v=QYk-C9g_-p8



I am a volunteer and I do not work for, nor represent, HP
Reinstalling an HP Webcam Driver in Windows | HP Computers | HP Support
Reinstalling an HP Webcam Driver in Windows | HP Computers | HP Support
youtube.com/watch?v=QYk-C9g_-p8
This video shows how to reinstall the HP webcam driver in Windows on your HP computer. If you recently updated Windows or performed a software update and are facing problems with your webcam, reinstall the driver to get your webcam working again. Chapters: 00:00 Introduction 00:22 Open Device ...
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