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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Welcome to the HP Community.
From HP
Battery Swelling / Swollen – Start Here
OR
Purchase a battery and Fix it yourself...
Open Product Home
Open Category Manuals
Find and open the Service and Maintenance manual
Search for "Battery" to find the replacement procedure and part number(s)
If the part is not available from HP Parts Store
then
Purchase a compatible battery from your favorite local online merchant.
For example, if you like, check for the part at Amazon.
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Product Home
Enter the type and name of your HP device
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Our Community is comprised of volunteers - people who own and use HP devices.
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Question / Concern Answered, Click "Accept as Solution"
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