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10-20-2021 11:12 AM - edited 10-20-2021 11:14 AM
Hi Everyone,
I just noticed a small bulge near the air vent (near function key F5) on my laptop. Could you please check and advise, is this normal, or should check with HP care? Also, there are a few key alignments that got changed. Please see the images below.
10-20-2021 12:00 PM
Welcome to the HP Community.
The bulging might be the result of a swollen battery.
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"Fat" Battery / Bloated Battery / Swollen Battery – Sealed / Internal Battery
- Swollen battery might be hiding OR there might be evidence that the battery has inflated. For example, notebook case is warped, touchpad stops working, “odd” bulging near the keyboard.
- If the battery is in a swollen or bloated condition, the battery must be removed from the computer and replaced. There are no other remedies, tests, or useful options.
From HP
>>> HP Support > Battery Swelling / Swollen – Start Here
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Warranty Check – Contact HP
If the battery is failing (or has failed) and the computer is still in Warranty, contact HP Technical Support.
“Everywhere” Contact Information - HP Technical Support
Open > HP World-Wide Support
Select your region and follow the prompts
Where to Find Additional Information about your device
Check your computer’s Website Support for important advisories and bulletins
Category "Bulletins and Advisories" (wording may vary)
Warranty Check
NOTE: The online database results do not impact the actual contract.
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OR
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