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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Bundled Warranty Vs Manufactured Warranty

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02-24-2020 12:14 PM
I'm trying to understand the difference between the extended warranty, because I called the customer service and they said that the computer was not covered for repair.
02-24-2020 12:30 PM
Standard warranty or manufacturer warranty is 1 year on most countries (by laws). Your machine has extended warranty therefore you should get one more year, in your case 7 more months.
Please ask them to look at it again.They may only look at the first part.
Regards.
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04-09-2020 11:31 AM
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