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HP Pavilion Gaming Laptop - 16-a0910ng
Microsoft Windows 10 (64-bit)

Hi, 
since yesterday my laptop started smelling strange like burning plastic. Its working fine, but the smell doesn't leave, and slowly my room is starting to smell like burned plastic. I don't know what i should do, or what the problem is. I don't want to open my laptop becaus i still got guarantee.

2 REPLIES 2
HP Recommended

Hi @Samet81,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To address this issue sorted. We have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @Samet81,

 

Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.

To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

 

If you do not see any phone support, then it means no phone support in your region. 

 

Or you may also find the nearest service center by clicking the link below. 

 

https://support.hp.com/in-en/service-center- service center link using zip/pin code.

 

Thanks
Elohi_NR

I am an HP Employee

Nal_NR-Moderator
I am an HP Employee

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