Buy battery Spectre x360 15 (2017)

[ebonilla]

Hi, my battery doesn't charge, so I need to change it to use my HP Spectre x360 Convertible 15-bl0XX

Where can I buy a new battery?

Serial number: [edited]
Product number: Z4Z35UA#ABA

Thank you so much for your help.

Emiliano.

[banhien]

@ebonilla

Part number for battery is 902499-856   which is not avaliable on HP Part store

     http://partsurfer.hp.com/Search.aspx?searchText=Z4Z35UA

Please use part # and search on Amazon or eBay for example

               https://www.ebay.com/itm/902499-856-6CELL-BATTERY-79WH-3-43AH-LI-KB0607-/173072675886?_ul=BR

Regards.

[ebonilla]

Thanks for your help.

The part number is very helpful to know which battery to buy.

I'm having trouble finding it. I can not find any store that sells it. Also, I'm from Uruguay.

Do you know if HP in the United States sells it?

[banhien]

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@ebonillawrote:

.... Do you know if HP in the United States sells it?

---

Hi,

I did say above: not available. Even available I don't think they ship to your country.

Regards.

[_-Nick-_]

I'm having the same issue, but I have an additional question - what is the difference between the 902499-856 and 902499-855?  I can find plenty of the 855's on Ebay and Amazon, but not the 856. 

[banhien]

@_-Nick-_ 

The first one is for 13 models/products which are shown on the following link

    http://partsurfer.hp.com/Search.aspx?searchText=902499-856

And I've got no idea abot the second one

     http://partsurfer.hp.com/Search.aspx?searchText=902499-855

Regards.