• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion 15-e016tx Notebook PC Laptop
Microsoft Windows 10 (64-bit)

Hi,

I need a genuine replacement battery for my model.

 

Model: HP Pavilion 15-e016tx Laptop Notebook PC

 

Battery Model:  Original HP H6L38AA 710417-001 PI06, HSTNN-YB4O Battery for Pavilion

 

Please help me purchasing the same.

3 REPLIES 3
HP Recommended

@mayurp7,

 

I reviewed your post and I understand that you want to purchase a replacement battery.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You can purchase all the replacement parts available for your computer from the HP part surfer.

 

Follow the steps in the below article for detailed instructions.

 

https://support.hp.com/us-en/document/c00372736

 

Or else you can contact the support team and they will assist you in ordering the part.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

Hello @The_Fossette,

 

I checked on HP website, also all HP worlds in my city Pune, india.

Unfortunately, everyone is saying HP PI06 6 cell battery manufacturing has stopped. Even compatible are available in 4-cell.

I am experiencing battery drainage after laptop shutdown due to the same as my model is designed for 6 cell.

Still, let me know if you will get any link.

HP Recommended

@mayurp7

 

You can order it form HP part store:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.