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12-16-2018 06:45 PM
Anyone have an owners manual for this laptop, as mine did not come with one. I trying to upgrade the memory, it has two slots one is empty. The memory installed is (shipped from HP) Samsung DDR4-2666 Part # M471A1K43DB1-CTD (8GB). My question is what's the max memory can be installed (8GB to 64GB) and speed (3200, 3000, 2800, 2666)? Question 2, I guess this laptop is to (new) to find parts as far as keyboard replacement or other body parts?
Thank your for your time.
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12-18-2018 10:37 AM
Greetings!
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you would like to upgrade the RAM.
Don't worry, I'm here to help!
The PC supports up to 16 GB of system RAM. To know more, please refer to page# 2 of the Service Guide.
Hope this helps!
Let me know if you have any other questions.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
12-18-2018 10:37 AM
Greetings!
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you would like to upgrade the RAM.
Don't worry, I'm here to help!
The PC supports up to 16 GB of system RAM. To know more, please refer to page# 2 of the Service Guide.
Hope this helps!
Let me know if you have any other questions.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
12-18-2018 01:11 PM - edited 12-18-2018 01:42 PM
Just a heads up this laptop is junk! Only 16GB DDR4-2400 dual channel support (Ryzen processors) AND only 256GB NVMe.
Read page 2 and 3 http://h10032.www1.hp.com/ctg/Manual/c05985640
UserBenchmark
[url=https://www.userbenchmark.com/UserRun/13035783]UserBenchmarks: Game 20%, Desk 47%, Work 31%[/url]
CPU: [url=https://cpu.userbenchmark.com/SpeedTest/378273/AMD-Ryzen-5-2500U-with-Radeon-Vega-Mobile-Gfx]AMD Ryzen 5 2500U[/url] - [b]63.2%[/b]
GPU: [url=https://gpu.userbenchmark.com/SpeedTest/441833/AMD-RadeonTM-Vega-8-Graphics]AMD RX Vega 8 (Ryzen iGPU)[/url] - [b]12.7%[/b]
HDD: [url=https://hdd.userbenchmark.com/SpeedTest/77223/WDC-WD10SPZX-00HKTT0]WD WD10SPZX-00HKTT0 1TB[/url] - [b]70.3%[/b]
RAM: [url=https://ram.userbenchmark.com/SpeedTest/581871/Samsung-M471A1K43DB1-CTD-1x8GB]Samsung M471A1K43DB1-CTD 1x8GB[/url] - [b]43.7%[/b]
MBD: [url=https://www.userbenchmark.com/System/HP-Laptop-15-db0xxx/90568]HP Laptop 15-db0xxx[/url]
12-19-2018 03:20 AM
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Asmita
I am an HP Employee