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HP Recommended
HP dv7 4050ei. product number is WY022EA#ACQ
Microsoft Windows 10 (64-bit)

I USE HP dv7 4050ei. product number is WY022EA#ACQ, RUNNING WINDOWS 10 64BIT, IN DEVICE MANAGER IT SHOWS ME AMD MOBILITY RADEON HD5000 SERIES AND INTEL HD GRAPHICS, INTEL IS ENABLED BY DEFAULT AFTER UPGRADE TO WINDOWS 10 FROM WIN 7, HOW TO MAKE OS TO DETECT AMD AND ENABLE IT OVER INTEL HD AND THE RIGHT DRIVERS FOR IT. CANT PLAY GAMES

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Unfortunately, you can only run W7 on that model PC and have the graphics work correctly.

 

There is no fix other than to go back to W7.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Unfortunately, you can only run W7 on that model PC and have the graphics work correctly.

 

There is no fix other than to go back to W7.

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