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HP Recommended
HP Pavilion - 15-bc406tx
Microsoft Windows 11

WHILE ON MY NOTEBOOK CAPS LOCK WAS AUTO TURN ON AND WHILE I TRY TO OFF, IT WILL NOT HAPPEN.

1 REPLY 1
HP Recommended

Hi @SiddharthKumar,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

1. Check for Stuck Keys

  • Inspect the Caps Lock key to see if it is physically stuck or if there is any debris under the key.
  • If necessary, gently clean around the key with compressed air.

2. Restart Your Notebook

  • Save any open documents and restart your laptop. Sometimes a simple reboot can reset the keyboard state.
    • Click on the Start menu, select Power, and then Restart.

3. Update Keyboard Driver

  • Ensure that your keyboard driver is up to date. An outdated or corrupted driver can cause issues with key functionality.
    • Right-click on the Start menu and select Device Manager.
    • Expand Keyboards.
    • Right-click on your keyboard device and select Update driver.
    • Choose Search automatically for updated driver software and follow the on-screen instructions.

4. Check for Windows Updates

  • Make sure your Windows 11 is up to date with the latest updates and patches.
    • Go to Settings > Windows Update > Check for updates.
    • Download and install any available updates.

5. Run Hardware Troubleshooter

  • Run the built-in troubleshooter for the keyboard.
    • Go to Settings > System > Troubleshoot > Other troubleshooters.
    • Find Keyboard and click on Run.

6. Check Keyboard Settings

  • Sometimes keyboard settings can cause issues. Check if the Filter Keys option is turned on.
    • Go to Settings > Accessibility > Keyboard.
    • Ensure that Filter Keys is turned off.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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