CAPSLOCK ALWAYS ON ..CAPSLOCK OFF FOR A WHILE WHEN PRESSED.. THEN AUTOMATICALLY TURN ON

[DavidSMP]

Hi @visal02,

Thanks for the quick response. Please try safe mode and let me know how that goes.

Thanks and have a great day.

[visal02]

Hi david,
I tried safe mode.didnt make any change.on safemode and normally capslock is responding till the windows ask user login screen after Selecting the user capslock is getting stuck ..

[visal02]

Hi david,
The capslock works fine when i switched the user in windows !! Can u help me what i should next?

[visal02 · Accepted solution]

Hi david,
I deleted the account and created a new one .. Issue solved. Thank you for your great assistance..

[DavidSMP]

Hi @visal02,

Thanks for the super quick response. I am very happy that you were able to resolve it. Good for you. It was a pleasure to work with you.

I thank you for your time. Please mark this as "accepted solution" to help others with the same issue.

Take care and have a blessed day.

[DavidSMP]

Hi @visal02,

I thank you greatly for your quick reply. As I was on my weekend, I could not respond to your post right away. As the issue has been resolved after creating a new user account, What you could do is to copy all important information from the old user account and start using the new user account as the main account. You could leave the old account as it is if you wish to keep it.

Please let me know how this goes.Thanks for being a part of the HP community and If you require further assistance let me know and I will gladly do all I can to help. If you wish to say thanks for my effort to help, click the "Thumbs up" to give me a "Kudos" and also please mark it as “Accepted Solution”.

Take care now and do have a splendid week ahead.

[visal02]

Thank you for your great assistance. Problem solved😉👍👍

[DavidSMP]

Hi @visal02,

I am really really glad that the issue has been resolved. Please note that it has been a great privilege to have worked with a technical specialist like yourself. It amazes me that some customers have such levels of expertise and technical knowledge. I am really happy about it.

Thanks for being a part of the HP community and If you require further assistance let me know and I will gladly do all I can to help. If you wish to say thanks for my effort to help, click the "Thumbs up" to give me a "Kudos" and also please mark it as “Accepted Solution”

Take care and have a blessed week ahead.