CD/DVD Drive replacement

[Vindraaj]

Hello everyone. Recently I've had issues with the CD/DVD hard drive on my HP Pavilion 17-e049wm Notebook PC not recognizing discs being inserted. This goes for both computer, music cd's and dvd's. I have tried scanning the drive for issues, updating the drivers, and uninstalling then reinstalling the CD/DVD Drive with no luck. At this point, I figured that the drive has gone bad and needs to be replaced. I am having trouble finding the appropriate CD/DVD drive as I am looking for an exact replacement to go with the case (due to the shape of the laptop case). When I look up the hard drive under properties, these are the devices I am shown:

HGST HTS541075A9E680 SATA Disk Device

hp DVDRAM GU70N

San Disk Ultra USB Device

Seagate BUP Slim BK SCSI Disk Device

Any help would be appreciated.

[Paul_Tikkanen · Accepted solution]

Hi:

Check chapter 3, page 30, item 3 for the DVD drive part number for your notebook.

HP Pavilion 17-e049wm Notebook PC Manuals | HP® Customer Support

Then I recommend you enter the HP part number on eBay and buy a used but tested and working drive.

720671-001 | eBay

The part is not orderable from HP.

HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts

[Vindraaj]

Thanks for the advice! hopefully I can find the replacement.

[Paul_Tikkanen]

You're very welcome.

[Vindraaj]

That seems to have done it. Thanks again for the help!

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.