CD-tray pops-out by itself every -exactly- 1 minute when it is empty

[Giaponezos]

CD-tray pops-out by itself every -exactly- 1 minute when it is empty. Otherwise, when I insert a disk on it, it works normally.

[Echo_Lake]

@Giaponezos
Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help,  I have a few troubleshooting steps we could try to fix the issue:  

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8.

BIOS default: 

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.

Next, uninstall DVD/CD device from device manager.

1. Press Windows+X to open the menu, and choose Device Manager on it. 
2. In the device manager, expand category "DVD/CD-ROM drives". 
3. Under this category, right-click on your DVD/CD-ROM driver and click on Uninstall. 
4. You may be required to confirm the uninstallation. Check the box next to "Delete the driver software for this device" and click OK button. 
5. Restart your PC for the change to take effect. After restarting. Windows will attempt to reinstall the driver. 
6. Do not perform any manual upgrades to the driver until it does automatically 

• Note: If DVD/CD-ROM drives are not in the list, skip to Reset the computer power. Right-click the drive name and then select Uninstall.

Click here: https://support.hp.com/in-en/document/c03370738 to perform more relevant steps regarding CD/DVD Drive Is Not Detected (Windows 10, 😎

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Giaponezos · Accepted solution]

Eventually the problem was much... "simpler". The CD button was kind of stuck inside the CD-tray and this caused the opening of the CD tray every 1 minute...

Anyway, thanks for the help!

[sandytechy20]

@Giaponezos

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

Cheers.