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Microsoft Windows 11

Hello, Please help my laptop is shutting down anytime randomly in between when start it's showing "The CMOS Checksum is Invalid" Error.

How to solve this issue. Please Help.

1 REPLY 1
HP Recommended

Hi @Archana071,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

The "CMOS Checksum is Invalid" error usually indicates an issue with the CMOS battery or BIOS settings on your HP laptop. Here's a step-by-step guide to resolve this issue:

 

Replace the CMOS Battery:

  • The CMOS battery maintains the BIOS settings when the laptop is powered off. If it's depleted, it can cause checksum errors.
  • Refer to your laptop's manual for instructions on accessing the CMOS battery. It's typically a coin-cell battery located on the motherboard.
  • Replace it with a new battery of the same type.

Reset BIOS to Default Settings:

  • Restart your laptop and enter the BIOS/UEFI settings. This is usually done by pressing a key like F2, F10, Del, or Esc during startup (the exact key depends on your laptop model).
  • Once in the BIOS, look for an option to "Load Setup Defaults" or "Restore Defaults".
  • Save the changes and exit the BIOS.

Update BIOS:

  • An outdated or corrupted BIOS can also cause checksum errors. Check the HP support website for the latest BIOS update for your laptop model.
  • Follow the instructions on the website to download and install the BIOS update.

Check for Loose Connections:

  • Ensure that all internal components and connectors are securely in place. A loose connection can sometimes cause intermittent shutdowns and errors.

Run Hardware Diagnostics:

  • HP laptops usually come with built-in hardware diagnostics tools. Restart your laptop and press the appropriate key (often F2 or Esc) to enter the diagnostics menu.
  • Run a full system test to check for any hardware issues.

Clear the CMOS:

  • This can be done by resetting the CMOS settings manually.
  • Unplug your laptop, remove the battery (if possible), and then press and hold the power button for about 15-20 seconds.
  • Reinsert the battery and plug in your laptop.

Check for Overheating:

  • Overheating can cause random shutdowns. Ensure that the laptop's cooling system is working properly. Clean any dust from the vents and consider using a cooling pad.

 

If after performing these steps, the problem persists, there might be a deeper issue with the motherboard or other internal components. In such cases, contact phone support or reach out to nearest service center. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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