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HP Notebook - 17-by2236ng

Hallo Leute,

ich hoffe es kann mir jemand helfen ich habe folgendes Problem:

Betrifft das Laptop HP 17-by0221ng (17,3 Zoll / HD+) Laptop (Intel Pentium Gold 4417U, 8GB DDR3L, 512 SSD, Intel HD Grafik 610, Windows 10.

 

Es tritt ständig der Fehler: „The CMOS checksum is invalid … CMOS Restet (502)” auf.

Vorgeschichte der AKKU des Laptops ist völlig zusammengebrochen und wurde durch einen neuen ersetzt. Seitdem tritt der Fehler in Unregelmäßigen Abständen auf egal ob es am Strom angeschlossen ist oder nicht.

Das Starten des Notebooks ist dann nur durch mehrmaliges Ein- Ausschalten möglich.

Wenn das Notebook dann endlich wieder Startet Stimmt die BIOS Uhrzeit und das BIOS Datum nicht, was im Normalfall auf eine leere Bois Batterie hindeutet. Da dieses Bios System aber keine eigene Bios Batterie hat und vom AKKU gespeist wird und diese aber natürlich je nach Landstand z.B. (Variabel) zwischen 85 und 100% hat sowie der AKKU Test in den Einstellungen keinerlei Fehler gezeigt hat, kann das Problem ja nicht an einem Defekten AKKU liegen und dieser ist wie schon gesagt neu.

 

Das BIOS wurde ebenfalls bereits auf den Neuesten Stand gebracht siehe nachfolgende Information:  

BIOS-Version/-Datum         Insyde F.70, 18.08.2023

 

Im Anhang befinden sich Screenshot Bios und Systeminformationen Windows 10.Bios_System_Fehler.jpgIMG-20231030-WA0003 (1).jpgIMG-20231030-WA0004 (1).jpgIMG-20231030-WA0005 (1).jpg

Sys_Info.JPG

2 REPLIES 2
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Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

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Regards,

DANCOS

I work on behalf of HP
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Hey guys I hope someone can help me, I have the following problem: Concerns laptop HP 17-by0221ng (17.3 inch / HD+) laptop (Intel Pentium Gold 4417U, 8GB DDR3L, 512 SSD, Intel HD Graphics 610, Windows 10. The error occurs all the time: "The CMOS checksum is invalid... CMOS Restart (502)". Prehistory: the laptop's BATTERY has completely collapsed and has been replaced with a new one. Since then, the error occurs at irregular intervals, regardless of whether it is connected to the power supply or not. In this case, the notebook can only be started by switching it on and off several times.
When the notebook finally starts up again, the BIOS time and the BIOS date are not correct, which usually indicates an empty Bois battery. However, since this bios system does not have its own bios battery and is powered by the BATTERY and this of course has between 85 and 100% depending on the country level e.g. (variable) and the BATTERY test did not show any errors in the settings, the problem cannot be due to a defective BATTERY and this is new as already said. The BIOS has also already been updated, see the following information: BIOS version/date Insyde F.70, 08/18/2023
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