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Este error ocurrió al quitar la batería de mi computadora y operarla sin ella debido a problemas técnicos. ¿Hay alguna forma de resolver el error 502 sin tener que reemplazar la batería?

 

This error occurred while removing the battery from my computer and operating it without it due to technical issues. Is there a way to resolve error 502 without having to replace the battery?

1 REPLY 1
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Follow the steps below to reset computer CMOS data.

1. Turn off the computer.
2. Press and hold the Windows and the V keys.
3. While still pressing those keys, press and hold down the Power button on the computer for 2-3 seconds.
4. Release all the keys.
5. At the completion of a successful CMOS reset, a message showing CMOS Reset (502) will be displayed.
6. Restart the computer.
7. Press F10 to get in to bios. Check Date and time.
8. Press F9 to set bios defaults. Ensure secure boot is enabled.
9. save setting when you exit



If you do not see that 502 message then :

  • Turn on the computer by holding the power button down for 20 full seconds then release.
  • Press the Power button one more time (if necessary) to start the computer.
  • Tap the ESC key about once a second after you see the LEDs on the keyboard flash.
  • Do steps 7-9 above

 

You did not mention the model of your laptop. Older laptops with removal batteries have an internal cmos battery. That battery can go dead after a few years. If you have an internal cmos battery you will need to replace it. In the meantime you need to leave a laptop plugged in.

 

Please provide the Product ID or exact model name for better assistance. Preferably the full product ID including the characters after the # symbol.


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