• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion 15z-aw000 CTO (ENERGY STAR)

I get a CMOS checksum error on boot up. I can't find a CMOS battery on the motherboard. Does this computer use a CMOS battery?

1 REPLY 1
HP Recommended

Hi:

 

Chapter 3, page 17 of the service manual indicates that there is a RTC (CMOS) battery.

 

HP Pavilion Notebook PC Maintenance and Service Guide

 

But there is no procedure in the manual for how to remove it or where it is located.

 

On many notebooks, you have to remove the motherboard to get to where the RTC battery is located.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.