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- HP Community
- Notebooks
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- COMPUTER IS LITERALLY COMING APART AT THE SEAMS AND HINGES

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08-14-2018 03:11 PM
I opened my laptop and heard a sound. I noticed the left hinge sat lower than the right hinge. I also saw the two pieces of the computer on the left upper corner to about half way down the left side had separated. I tried to snap the two pieces together. But the next time I opened the computer, they came apart. The left hinge is still sitting lower than the right hinge. I am afraid of the monitor coming off. There is no warranty left on the computer. What do I need to do to fix this problem???? I am at a loss. This computer is 4 years old, had been in for repairs once when new. I am thinking it is a manufacturing defect, but, since there is no warranty left, I doubt HP will think so. I am the only one who uses this computer, and it has always been used with care. Do I repair it? Do I get a new one? This was $900 when I bought it new. I never had a computer fall apart on me before. Has anyone else? I couldn't believe it. Please help.
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08-15-2018 03:52 PM
@hankgrand
Thank you for posting on HP Forums,
Flower_Bud is at your service.
I understand you are in need of support,
And to help you out, I'm sending out a Private message,
Please check your Private message icon on the upper right corner of your HP Forums profile
Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
08-15-2018 03:52 PM
@hankgrand
Thank you for posting on HP Forums,
Flower_Bud is at your service.
I understand you are in need of support,
And to help you out, I'm sending out a Private message,
Please check your Private message icon on the upper right corner of your HP Forums profile
Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage