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HP Recommended
HP 15-dy0000 Laptop PC (54W88AV)
Microsoft Windows 10 (64-bit)

Hi, I have a HP Laptop. (the model is HP 15-dy0000 Laptop PC) For some reason my CPU Fan is not working. I checked in the SpeedFan program and it said: "CPU Fan: 0 RPM". How can I fix this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I've used speedfan for a long time but as far as I know there's been no change in the program since 2016. it may have trouble recognizing fans on newer systems.

 

If the laptop is warm you should be able to feel or sense the heat by holding the exhaust vent near your cheek or ear.

 

Cleaning without opening the PC

How to use air duster from WIKI how
https://www.wikihow.com/Clean-a-Laptop-with-Compressed-Air

General instructions for cleaning from HP tech.
https://www.hp.com/us-en/shop/tech-takes/how-to-clean-your-laptop#

This HP video shows how to clean air vents on your laptop.

 

If your fan is stuck from accumulated dust then doing the above should create to start moving

 

If there is still a problem then open the laptop and verify the fan is moving

https://www.youtube.com/watch?v=bsu9yvF3KQY

 

Let me know if the fan need to be replaced or not.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

3 REPLIES 3
HP Recommended

I've used speedfan for a long time but as far as I know there's been no change in the program since 2016. it may have trouble recognizing fans on newer systems.

 

If the laptop is warm you should be able to feel or sense the heat by holding the exhaust vent near your cheek or ear.

 

Cleaning without opening the PC

How to use air duster from WIKI how
https://www.wikihow.com/Clean-a-Laptop-with-Compressed-Air

General instructions for cleaning from HP tech.
https://www.hp.com/us-en/shop/tech-takes/how-to-clean-your-laptop#

This HP video shows how to clean air vents on your laptop.

 

If your fan is stuck from accumulated dust then doing the above should create to start moving

 

If there is still a problem then open the laptop and verify the fan is moving

https://www.youtube.com/watch?v=bsu9yvF3KQY

 

Let me know if the fan need to be replaced or not.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

I just found out my laptop does not have a fan installed, thank you for your help.

HP Recommended


To mitigate the heat problem you should use a laptop cooler.

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.