CPU Heating Issue

[FahmidYamin]

I purchased this notebook in October 2023. Since mid-2024, I have been experiencing CPU overheating issues. During normal usage, my CPU barely uses 10% of its power, and sometimes it increases to about 20%. However, the temperature is abnormally high. Nowadays, it stays above 65 degrees Celsius during normal usage, even though the CPU isn't under heavy load. When I engage in heavy gaming in performance mode with the fan at maximum speed, the temperature increases to 90 degrees Celsius and fluctuates between 85 and 90 degrees, even though the CPU usage is only around 60-70%. I don't experience much thermal throttiling. I could overlook the temperatures during gaming, but the temperature during normal usage is troubling me.

I have tried several solutions, such as undervolting by 130mV (which remains stable) and adjusting the power plan to keep the maximum processor state at 80%. Could this be a thermal paste-related issue? If so, would it be covered under my warranty?

[Kuroi_Kenshi · Accepted solution]

Hi @FahmidYamin,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your CPU overheating!  

We're thrilled to have the opportunity to assist you and provide a solution.

It sounds like your HP Victus 16.1" Gaming Laptop (16-r0000) is experiencing persistent high CPU temperatures, even under light loads. Since you’ve already tried undervolting and power plan adjustments, here are some additional troubleshooting steps:

Dust Buildup in the Cooling System

• Over time, dust can clog the heatsinks and reduce airflow, causing higher temps.
• Use compressed air to clean the air vents and fans.

Faulty or Inefficient Cooling Design

• If the heat pipes or cooling system are not functioning properly, the laptop will run hotter.
• Run HP Hardware Diagnostics (press F2 at boot → Select System Tests → Run Thermal Test).

BIOS or Driver Issues

• Some BIOS updates adjust fan curves or power limits, impacting cooling.
  • Update BIOS from HP Support website.
  • Update chipset & graphics drivers (Intel/NVIDIA).

If the issue is due to a manufacturing defect (e.g., faulty cooling system, bad heat pipes, or factory thermal paste issue), it will be covered under warranty.

If the issue is due to normal wear and tear or user-applied modifications (like repasting or repadding), it may not be covered.

Let me know if you need more help! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Kuroi_Kenshi]

Hi @FahmidYamin,

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

Best Regards,