CPU Overheating Omen 15-en1000 Ryzen 5 5600h

[yurii_113]

I have bought my omen half year ago, and my cpu was overheating even when it was brand new. I changed thermal paste to noctua, i cleaned it up, but still i have to decrease clock speed under 3000 so cpu will not get too hot (but still it is hot). If i do anything with 3500 and higher clock speed cpu will heat up to 95+ degrees even if the process is not so hard.

My configuration is Ryzen 5 5600h, RTX 3060 6gb, 16gb RAM, 512gb ssd. Im having less performance because i have to greatly  decrease clock speed so cpu will not reach 95 degrees.

When my laptop just works in the system without any game or something else my cpu temp is 50+ degrees.

[Echo_Lake]

@yurii_113

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

I appreciate your efforts to try and resolve the issue.I have a few troubleshooting steps we could try to fix the issue:  

• Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

• After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
• Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time, to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

• In some cases, updating the BIOS might help prevent this error from occurring. For more information on how to update the BIOS, see Updating the BIOS.

Hope this helps! Keep me posted for further assistance.
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