CPU PERFORMANCE

[merttssahinn]

Hi,
My victus model computer has an i7-12700H processor, but the processor speed never increases to 4.7 Ghz. As if it is fixed at 4.1 Ghz in balanced mode. I've done all the tests. But my processor speed always stays at 4.1 Ghz. Benchmark,I completed the stress tests correctly in the notebook. According to my research, F.After 11 BIOS updates, this problem has occurred in everyone. When will the update come for fixes, or could the source of the problem be something else? I am waiting for your support.

[NonSequitur777]

@merttssahinn,

Welcome to our HP User Forum!

[EDIT:] Try the Intel Processor Diagnostic Tool: The Intel® Processor Diagnostic Tool Overview, Download, and....

Possibly resetting your BIOS (not CMOS!) to default settings may fix your problem: HP Notebooks PCs - Restoring Defaults in BIOS | HP® Customer Support.

Kind Regards,

NonSequitur777

[MertAliSahin]

Hello, I am sharing an image with you to explain my problem more clearly.

CPU Max. Turbo: 4.1Ghz

i7-12700H Max Turbo speed needs to be 4.7Ghz.
My operating system and all software versions are up to date.

[NonSequitur777]

@MertAliSahin,

My recommendation is to download and run Intel's Extreme Tuning Utility (XTU) to check if the frequency readout as seen on your software is the same: https://www.intel.com/content/www/us/en/download/17881/intel-extreme-tuning-utility-intel-xtu.html, and report back.

Kind Regards,

NonSequitur777

[MertAliSahin]

It's a very bad situation. I wanted to buy a powerful and economical computer, the processor speed problem is facing me.

[NonSequitur777]

@MertAliSahin ,

Thinking this over -the only time I had something similar to your issue happen to me, it almost looks like you didn't enable (☑) "Turbo-boost" &/or "Hyperthreading" &/or "Multi-processor" &/or the Virtualization options in your BIOS:

Please check!

Kind Regards,

NonSequitur777