• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-03-2017 01:41 PM

HP Recommended
Product: Elitebook 840 G1
Operating System: Microsoft Windows 10 (64-bit)

I would like to know how I can check if my elitebook fan is working corrrectly.

 

When I don´t use a cooling pad, it seems to get a tad warm, especially when checking with programmes like HWMonitor.

 

My fan is either extremely silent or not functioning, as I do not hear it kicking in at all.

 

The ventilation area is free of dust and if I hang some tissue paper adjacent to the vent grill, it never seems to move from a vertical position...

 

Thanks.

2 REPLIES 2

‎06-04-2017 04:53 AM

HP Recommended

Additional Information:

 

Neither Hmonitor, HWMonitor, nor Speedfan detect a fan.

 

In Bios (Hewlett-Packard L71 ver. 01.39, 26/09/2016) "Fan always on while on AC Power" is checked. 

 

These are values taken with HwMonitor while using a cooling pad under the Laptop20160604 GFRM Temp.jpg

 

The "PCHZ" temp never varies and I wonder if it is an artifact...

 

Was this reply helpful? Yes No

‎02-13-2018 03:20 PM

HP Recommended

Use HP Performance Advisor and you will be able to monitor all of your sensors at once.

hp_performansce_advisor.png

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.