• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hello,

I'm interested to upgrade my Notebook CPU and RAM to the maximum, Do you also think if i need to upgrade the Motherboard to support the newest and strongest CPU? I'm considering buying External Mobile GPU Asus RTX 4090, As i need to train AI with my Notebook.

 

Here is my exact model number: HP Spectre x360 Convertible 13-aw2690nd

Device name Laptop-HpSpecterx360
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.40 GHz
Installed RAM 8.00 GB (7.65 GB usable)
Device ID 75FA6040-BE1A-4768-AFE2-201EDB9915C8
Product ID 00330-80000-00000-AA709
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

------------------------------------------------

General specifications
Operating system
Windows 11 Pro 64-bit Version: 22631.4317

Microprocessor
11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz

System memory
8 GB

Memory slot 1
4GB Micron Technology 4267MHz
Memory slot 2
4GB Micron Technology 4267MHz

System board
8709 31.32

System BIOS
F.23

Video
Graphic device 1
Intel(R) Iris(R) Xe Graphics

Current resolution
1920 x 1080

Refresh rate
60 Hz

Version
27.20.100.8853 (14-Oct-20)
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The memory is soldered.

 

Micron must make the memory chips that are soldered to the motherboard.

 

The product specs I posted indicate the memory is onboard.  Onboard = soldered to the motherboard.

 

Here's the service manual for the original model series which is the only one that exists as HP does not update the manuals as newer models in the series that are introduced to market.

 

Maintenance and Service Guide HP Spectre x360 13 Convertible PCIMPORTANT! This document is intended ...

 

Look at chapter 3 of the manual.  There are no memory part numbers.

 

There are motherboard part numbers that come configured with different amounts of memory.

 

Look at chapter 5.

 

You will find no procedure to remove or replace a memory chip.

 

You will be hard pressed to find any newer 13" notebook from any PC manufacturer that has removable memory.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the product specs for your PC.

 

HP Spectre x360 Convertible 13-aw2690nd Product Specifications | HP® Support

 

The processor, graphics and memory are integral parts of the motherboard and cannot be upgraded.

 

HP doesn't have a service manual for the 13-aw2xxx model series so no one would know what other motherboards/part numbers you could install.

 

Not to mention it would be cheaper to buy a notebook with the components you want than to upgrade the motherboard in yours.

HP Recommended

How about that the HP Support Assistant found this:

System memory
8 GB

Memory slot 1
4GB Micron Technology 4267MHz
Memory slot 2
4GB Micron Technology 4267MHz
 
I'm confused right now, at least about the RAM.
 
But about buying a new Notebook, i have to sell mine first, to buy or maybe trade with a new one, i hate that i can't upgrade it, It was a very bad experience to get a Notebook that can't be upgraded like this model, never again.
HP Recommended

The memory is soldered.

 

Micron must make the memory chips that are soldered to the motherboard.

 

The product specs I posted indicate the memory is onboard.  Onboard = soldered to the motherboard.

 

Here's the service manual for the original model series which is the only one that exists as HP does not update the manuals as newer models in the series that are introduced to market.

 

Maintenance and Service Guide HP Spectre x360 13 Convertible PCIMPORTANT! This document is intended ...

 

Look at chapter 3 of the manual.  There are no memory part numbers.

 

There are motherboard part numbers that come configured with different amounts of memory.

 

Look at chapter 5.

 

You will find no procedure to remove or replace a memory chip.

 

You will be hard pressed to find any newer 13" notebook from any PC manufacturer that has removable memory.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.