CPU is heating

[BharatChandra]

Hello everyone,

I have an HP Pavilion gaming 15-cx0077wm that is overheating all the time, while in normal usage like browsing and so on I get CPU temperature in it's 60s or 70s and when I launch a game it goes in a second to 95C and gets fixed there, and this cause overheating for the GPU as well since it starts cooler but after a minute or so it goes also to 95C.

I had that problem from when I bought this laptop and I really cannot play any game since FPS starts dropping to very low values after few minutes of playing.

I have my BIOS updated to the latest version according to HP website and all drivers updated (HP Assistant does not show any new update)

Can I get a help in this situation please since I bought it for gaming and I cannot keep playing with an FPS that drops down for 10 or less.

PS: after the BIOS update I got HP CoolSense active but there is no single difference.

[Treeko]

Hi @BharatChandra 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

I see that you are facing overheating issue.

Please refer to this link and it should resolve the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support