CPU overheating when lid is closed

[TheJack185]

I have a problem since when I bought this laptop. When the lid is closed while leaving task to complete in the background, it starts overheating. Is there any fix to the cpu overheating?

I'm not sure, but it seems when the lid is closed, the ventilation holes are blocked.

[praveenbv]

Hi@TheJack185, Welcome to the HP Support Community!

Request you the following list describes some causes of excessive heat & Blue Screen issue 

• Dust inside the laptop.  
• A new component, such as a hard drive, is added. The extra component causes the power supply to work harder and generate more heat. Extra heat also radiates off the new component and adds to the temperature inside the case.  
• Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop.  
• High ambient room temperature.  

Step 1: Removing dust and lint by cleaning vents  

Step 2: Ensuring proper space for ventilation  

Step 3: Updating the BIOS  ( Make sure Power adaptor connected to notebook )

Step 4: Using HP CoolSense technology  

Step  5: Update the Windows 

Step  6:Update Drivers from HP Support Assistance 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[TheJack185]

I already have done everything you listed still persist.

The laptop is stock (no upgrade), the cooling fans are loud and  the room temperature is quite low (24°C at most).

[praveenbv]

Hi @TheJack185,

Welcome to the HP Support Community.  

As this is a hardware issue, I'd suggest you contact HP in your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

[praveenbv]

Hi @TheJack185,

Welcome to the HP Support Community.  

As this is a hardware issue, I'd suggest you contact HP in your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

[TheJack185]

I sent you a private message with details about the warranty of my laptop.