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‎12-13-2025 04:17 PM

HP Recommended

Hello HP Community,

I’m experiencing a serious performance issue on my HP Victus (i5-12450H) that started after a BIOS update to F.32.

Symptoms:
• CPU never boosts beyond ~2.4–2.6 GHz (even under heavy load)
• Intel Turbo Boost and Speed Shift are enabled
• Power mode is set to Best Performance
• Original HP charger is detected correctly
• Temperatures reach ~94 °C but clocks remain capped
• Fans sometimes ramp, but CPU power appears locked

What I’ve already tried:
• Windows reinstall
• Power plan and processor state checks
• EC hard reset (battery + RTC disconnected, power drain)
• BIOS defaults loaded
• BIOS recovery using same version

The issue persists and behaves like a firmware-level power limit / EC clamp, not an OS or driver problem.

BIOS rollback is blocked on this system, so I can’t test older versions. Before this BIOS update, CPU boost behavior was normal.

This appears to be an EC firmware / power table issue introduced with BIOS F.32.

Has HP acknowledged this behavior on Victus systems, or is there an official EC or BIOS reflash procedure that restores normal CPU boost and fan control?

Any guidance from HP staff or users who’ve resolved a similar issue would be greatly appreciated.

Thank you.

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