• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-17-2016 05:32 AM

HP Recommended
Product: Hp ProBook 4520s
Operating System: Microsoft Windows 7 (64-bit)

Hi! I have replaced my old I3-330m CPU with an I5-560m. I cleaned the fan, the heatsink and applied thermal grease as well. Now my laptop won't boot. What might be the problem?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-17-2016 12:30 PM - edited ‎11-17-2016 12:32 PM

HP Recommended

Manual:

 

Manual link

 

The i5-560m is supported. Did you turn the processor locking screw back to the fully locked position when you installed it? 

 

See p. 84 of the Manual. Where did you get the i5? Did you examine it carefully for bent pins? Processors are the one single item I have the most trouble buying in the used market. A dead one does not look any different than a good one and I would say a good 10%-20% of the ones I buy need replacement. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-17-2016 12:30 PM - edited ‎11-17-2016 12:32 PM

HP Recommended

Manual:

 

Manual link

 

The i5-560m is supported. Did you turn the processor locking screw back to the fully locked position when you installed it? 

 

See p. 84 of the Manual. Where did you get the i5? Did you examine it carefully for bent pins? Processors are the one single item I have the most trouble buying in the used market. A dead one does not look any different than a good one and I would say a good 10%-20% of the ones I buy need replacement. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.