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Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
OMEN 16.1 inch Gaming Laptop PC 16-c0000 (2X9U9AV)

i have an omen laptop with ryzen 5 processor...its closing in to 2 years of being purchased and i have a big cooling issue with this laptop. Whenver i put in to charge the laptop the temperature gets to 100 degrees even when im only having 2 browser tabs open and nothing else. I have the fans running at full speed using the omen gaming hub app, yet theres no effect on the temperature. The battery life has reduced to being from 4 hrs to around 1 hr 30 mins. I need a solutiion as i sometimes play valorant in this laptop, but with this high temperature even running my browser is a problem. HELP ❤️

 

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