• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-25-2018 09:38 PM

HP Recommended
Product: 2000-369wm
Operating System: Microsoft Windows 10 (64-bit)

I am trying to see if I can upgrade the CPU in my laptop.  I have an HP 2000-369WM laptop with a Hewlett-Packard 3577 motherboard.  Does anyone know if I can upgrade my CPU and if so what kinds of processors can I put in it?

 

Thanks for your help

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-25-2018 09:58 PM

HP Recommended

@crhaerich

 

Page 80 of the following manual shows a list of compatible CPU's for the series

 

      http://h10032.www1.hp.com/ctg/Manual/c03138231.pdf

 

You can find how to replace CPU (also called Processor) on the same page

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎08-25-2018 09:58 PM

HP Recommended

@crhaerich

 

Page 80 of the following manual shows a list of compatible CPU's for the series

 

      http://h10032.www1.hp.com/ctg/Manual/c03138231.pdf

 

You can find how to replace CPU (also called Processor) on the same page

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎08-25-2018 10:14 PM

HP Recommended

@crhaerich

 

What CPU is installed now???

 

REO

Was this reply helpful? Yes No

‎08-25-2018 10:44 PM

HP Recommended

It Currently has an AMD E-450 CPU.

Was this reply helpful? Yes No

‎08-25-2018 10:46 PM

HP Recommended

Thanks for your help with this.

Was this reply helpful? Yes No

‎08-25-2018 11:37 PM - edited ‎08-25-2018 11:53 PM

HP Recommended

@crhaerich

 

Sorry but @banhien is referring to models with an INTEL processor.

 

As you state you have an AMD processor.

 

Refer to page 1.

 

http://h10032.www1.hp.com/ctg/Manual/c03138231.pdf

 

AMDCPU.JPG

 

Page 80 only refers to the INTEL processor.

 

NOTE: This section applies only to computer models equipped with an Intel processor.

 

REO

Was this reply helpful? Yes No

‎08-26-2018 12:18 AM

HP Recommended

Ok so since it originally came with an AMD processor I am only able to put an AMD processor back into it?  Also, I have searched for the AMD processors that it recommends and I haven't been able to find any of them.  Do you know of a good place to find older AMD processors?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.