• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
CompaQ Presario CQ62-a10sa

Dear community;

I hope someone here would be able to help me out with my task. Trying to resurrect an old laptop, which I am afraid requires bios update (current is F.2B dated 12/05/2011) , 

The issue is this is a Compaq model CQ62-A10SA, which somehow returns nothing on HP website as far as drivers / bios go.

There are updates for other submodels of CQ62, but not for this particular one.

Unfortunately the HP Softpaq Downloader does not work anymore, so it is also pretty difficult to source anything through there either. I tried bios releases for other CQ62 revisions, but no luck, it is not compatible.

The bios is INSYDE and cannot really source anything.

Please help.

1 REPLY 1
HP Recommended

Hi:

 

HP retires support for consumer model PC's that have reached 10 years of age.

 

That is why the driver page no longer works.  It must have been recently retired and not taken down completely yet.

 

I can't find anything either. 

 

The latest BIOS update I could find for the CQ62 notebooks with the AMD processors seems to be older than the one you have installed...F.29 and the release date was April 26, 2011.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.