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‎03-20-2024 11:12 AM

HP Recommended

CRACKED LAPTOP.jpg

5 REPLIES 5

‎03-20-2024 11:19 AM

HP Recommended

Hi,

Did the PC fall?

You need to provide the exact model or product number of the notebook.

How to Find Your HP Laptop Model Number (Video) - HP® Tech Takes

 

Are the hinges in good condition?

 

Let us know,

David

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‎03-20-2024 11:20 AM

HP Recommended

Unless you have the Care pack that covers everything , standard warranty is unlikely to cover that for a repair.

 

That is just my opinion.

 

Care pack - accidental damage protection from drops, spills, and surges, from theft recovery to expert advice

 

You have not actually asked a question, so how can we help you?

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎03-20-2024 11:25 AM

HP Recommended

HELLO,

There was no fall, the crakced started and propagated... I'm in France and want t o know if that is something I can fix. 

its the HP240 G7 . the hinges are fine. Thnk you 

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‎03-20-2024 11:32 AM

HP Recommended

Sure.

You can replace the keyboard.

HP Keyboard part number (for French language)

L44060-xx1  replace the -xx1 with -051

 

 

The Maintenance & Service guide (for parts reference) See page 58

http://h10032.www1.hp.com/ctg/Manual/c06166181.pdf


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎03-20-2024 01:07 PM

HP Recommended

Well @erico provided the quick answer.

 

Ok. If the crack just occurred and propagated it is also a hinge problem. The hinges have become stiff and the force of opening and closing the notebook has cracked the notebook. So, ideally, you should also replace the hinges.

The french layout keyboard and top cover has part number L44060-051

Ex

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2332490.m570.l1313&_nkw=L44060-051&_sacat=0

 

However, a good idea to replace the hinges too. and check the LCD cover 

The hinges part number L23194-001

Ex

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2334524.m570.l1313&_nkw=L23194-001&_sacat=0&_odkw...

 

The replacement of keyboard\top cover is not an easy fix, as you need to remove all the parts from the old cover and place in new one. As the service manual says

"The top cover with keyboard remains after removing all other spared parts from the computer."

 

Service manual

https://h10032.www1.hp.com/ctg/Manual/c06166181.pdf

 

Some videos which can help

https://www.youtube.com/@HPSupport/search?query=240%20g7

 

Hope it helps,

David

Please click on yes for thanks
Please click on accept as solution if answered your question

 

 

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