CTRL + S to save files is not working on any application

[AnshuJalan]

The ctrl + s command is not working on any application on my laptop. All other commands needing ctrl, like ctrl + c, v, a are working fine. I already tried uninstalling the keyboard driver and rebooting the system but it doesn't seem to fix the problem. Does anyone has any solution? 

[Jeet_singh]

@AnshuJalan,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I see from your post that you are having issues with "Ctrl + S" not working on your keyboard. Don't worry I'll try my best to help you with this.

To provide you with an accurate solution, I'll need a few more details:

What application are you trying to use "Ctrl + S" feature? 

Have you tried to use an alternate keyboard and check if that helps?If you don't have an alternate keyboard, please use the on-screen keyboard and check if that works.

Have you checked if the letter S is not working or not?

Could you please respond to this post with the details as this will help me in further assisting you.

Eagerly waiting for your response!

Regards,

[AnshuJalan]

Ctrl + s is not working on any application, like notepad or Visual Studio.
I tested with an alternate keyboard and the command is working fine.
The S and CTRL keys are working fine separately.

[Jeet_singh · Accepted solution]

@AnshuJalan,

Thank you for replying,

As I understand this seems to be an issue with the keyboard, as the alternate keyboard works fine.

This is really strange that the letter S and Ctrl keys work fine separately.

In this scenario, I will share you a private message with details. Please watch your inbox for more information.

Let me know if this helps!

Have a great day ahead! 🙂

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