Calibrate issues HP pavilion

[Lenaaa96]

Hello! I have a question about calibrating the battery in my hp laptop. I have tried to do this in different ways, but the support assistant keeps saying that it is necessary to calibrate the battery. I have tried both through hp and manually. As a result, the laptop also shuts down without giving a message that the battery is almost empty. I replaced the battery not even a year ago. Do you have any tips on how I can solve this problem? Is there a different way to calibrate the battery?

(Incidentally, the laptop often gives the message "The CMOS checksum is invalid" when starting up after a shutdown, but no idea if this is a related problem. After the reset that the laptop performs, it will turn on normally.)

[Treeko]

Hi @Lenaaa96 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing issues with your battery calibration.

It is normal that the battery may not be calibrated because it is an accessory fitted to the unit.

Please calibrate the battery by following steps under this video link.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[Lenaaa96]

I followed the steps in the video, but when I did a battery check with HP support assistant it again said that the battery needs to be calibrated...

[Treeko]

Hi @Lenaaa96 

Thank you!

 Please calibrate the battery by following steps under this video link.

Kindly click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[Lenaaa96]

Hi!

You sent me the same video as before, so I don't think that will help unfortunately.

[Treeko]

Hi @Lenaaa96 

I am sorry.

Request you to please click on this link and follow the steps to test the battery.

If there is a failure ID, I request you to share the Failure ID with us.

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[Lenaaa96]

Hi @Treeko,

Unfortunately the tests do not give an error code. It just says that the battery is working properly but needs to be calibrated.

[Treeko]

Thank you!

Please calibrate the battery by following steps under this video link.

Kindly try once again and keep me posted!

[Lenaaa96]

I feel like I have tried calibrating the battery like 10 times now... It just doesn't work.