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‎07-05-2022 05:17 PM

HP Recommended
Product: HP Gaming Pavilion - 15-cx0012nm
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Recently I bought new battery for HP Pavilion Gaming laptop. Battery is working fine, but in HP Support Assistant I have an notification that calibration of battery is needed. I have done all steps they say for calibrating but there is no change. "Calibration needed" is still there. How can I fix that, or any other method for calibrating battery. 

 

Category:
1 REPLY 1

‎07-08-2022 11:24 AM

HP Recommended

Hi @nenadjevtic01 

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing battery-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

May I know from where did you purchase the battery?

 

Could you tell me the reason you replaced the battery? Were you facing any issues with it?

 

Here is a link that will help you calibrate: https://support.hp.com/us-en/document/ish_2268927-1713329-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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