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HP Recommended
HP Notebook - 15-db1039la
Microsoft Windows 11

Un saludo al que me este leyendo y me pueda ayudar. 

 

Tengo un portátil HP Notebook - 15-db1039la, el cuál ya me solicita cambio de bateria, pero no sé cuál comprar y dónde comprarla, ¿Alguno sabe? 

 

Adjunto imagen del diagnóstico de hp.

 

1000058429.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @StefanyFlorez 

 

The part number is as follows, use that part number in a search engine to find a reseller

 

Battery (3-cell, 41 Whr) L11119-855

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

1 REPLY 1
HP Recommended

Hi @StefanyFlorez 

 

The part number is as follows, use that part number in a search engine to find a reseller

 

Battery (3-cell, 41 Whr) L11119-855

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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