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Camera Not detected

HP Recommended
Hp Envy 360
Microsoft Windows 10 (64-bit)

Hi, I am using an HP Envy 360.  My camera is all of a sudden not being detected.  Device manager shows the camera under hidden items and it gives a code 45 saying it is not connected.  My model does not have the privacy switch on the side, it also does not appear to have the camera shutter button.  My drivers are showing as up to date, I ran HP diagnostics and there is not showing any issues.

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HP Support Agent
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HP Recommended

@cindykud Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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I figured it out for myself, thanks.

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