Camera doesnt work unless you leave camera app open for hours and it will eventually flip on and the

[Ering123]

Camera doesn't work unless you leave camera app open for hours and it will eventually flip on and then when he computer goes to sleep you have to start the whole process over again. Have not been able to get any help. I have tried all the suggested steps. 

[Hawks_Eye]

Hi @Ering123 

We sincerely thank you for your patience and co-operation during this troubleshooting process.

If after following these steps you still face issues, consider reaching out to our customer support over the phone for further assistance. 

This might require one-on-one interaction via remote assistance to fix the issue or we may have to raise a service order for the same. 
 

These requests are best addressed over the phone with our dedicated support team for your region. 

I'm sending you a private message to guide you on the next steps.

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

Take care and have a great day!

Regards,

Hawks_Eye