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‎04-03-2023 05:07 AM - edited ‎04-05-2023 03:11 AM

HP Recommended
Product: OMEN Laptop - 15-en0001ax

Product: OMEN Laptop 15-en0xxx

Error message: 0xA00F4244

 

My camera is not working, I have already tried resetting the pc as well as uninstalling the camera drivers. I can't find any camera related drivers on the HP page, kindly provide help.

Category:
3 REPLIES 3

‎04-06-2023 06:05 AM

HP Recommended

@Parth_Suthar

 

Welcome to the HP support community.

 

I understand that camera in your notebook is not working, I am glad to assist you.

Update the Bios, chipset, and drivers using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

 

  • HPSA will automatically search for all the latest drivers for your Notebook
  • Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  • Click Updates in the My notebook pane
  • Click Check for updates and messages to scan for new updates.
  • Updates list in HP Support Center
  • Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  • Click the update name for a description, version number, and file size.
  • Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

  • Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎04-09-2023 01:59 AM

HP Recommended

I have tried the same but it isn't working. The drivers, bios as well as Windows are up-to-date.

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‎04-12-2023 11:11 AM

HP Recommended

@Parth_Suthar 

 

This might require one on one interaction to fix the issue, 

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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