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My camera is built into my computer, but for some reason it will never work. If I am using skype, google hangout, or messager I get  an error that says 'No webcam detected. Try plugging in a webcam into your computer now. If you are using an integrated camera, make sure it is turned on.' 

I tried to go through all the steps I could on the internet to fix it, but I cannot. I downloaded Cyberlink (which gives me the same message that there is no camera) and went through my settings to make sure that all of my apps have access to the camera. 


Thank you for your help.

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HP Support Agent
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Welcome to the HP Support Community!


I assure you I will try my best to get this sorted.


In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.


  • What is the exact model for your computer?
  • What is the operating system you are using?
  • When was the last time the camera was working fine on the computer?
  • Have you made any software or hardware changes on the computer? 

Look forward to hearing from you and you have a great day!


Take care.



I am an HP Employee

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