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- Can HP ENVY x360 15m-bq121dx support M.2 2280 in dual storag...

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04-03-2020 07:36 PM
Hi,
I am looking to upgrade my HP ENVY x360 15m-bq121dx with an NVMe SSD in its M.2 slot. The laptop already has 1TB 7200 HDD and I plan to keep it along with upgrade. My question is will the laptop support dual storage configuration if I use a M.2 2280 NVMe with 1TB storage.
The service manual is not very clear on what is supported and what is not. http://h10032.www1.hp.com/ctg/Manual/c06172053
The manual says
"1-TB, 7200-rpm, 9.5-mm hard drive + 256-GB, PCIe, NVMe solid-state drive with TLC "is supported but "1-TB, 7200-rpm, 9.5-mm hard drive + 256-GB, 2280, PCIe, NVMe solidstate drive" is not.
However, it also says in solid state drive section that "1-TB, 2280 M.2, Peripheral Component Interconnect Express (PCIe) 3×4, SuperSpeed (SS), Non-Volatile Memory Express (NVMe) solid-state drive with triple level cell (TLC)" is supported.
I cannot understand how laptop can support 2280 in single storage configuration but not in dual storage configuration.
Solved! Go to Solution.
Accepted Solutions
04-14-2020 09:16 AM
The Notebook has not been tested with 2280 dual disk configuration that is why it's not mentioned in the Service Guide
It might work but HP cannot guaranteed it's functionality or performance
You could try it at your own discretion
Thank you
KrazyToad
I Am An HP Employee
04-09-2020 09:13 AM
Welcome to HP Community
I have gone through your Post and would like to help
This Notebook Model has only been tested with the following list of SSD Hard drives as per the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c06325755
If you plan on adding extra SSD I suggest you upgrade as per the Service Guide since HP cannot guarantee the functionality of other SSD Hard drives
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
04-12-2020 03:53 PM
Hi @KrazyToad,
Thanks for your reply. As I said in my original mail, I see Service manual mentioning two different things for 256GB 2280 NVMe depending on the configuration. My question was specifically how can laptop support 2280 configuration in single disk scenario but not in dual disk configuration?
Regards,
Hitesh
04-14-2020 09:16 AM
The Notebook has not been tested with 2280 dual disk configuration that is why it's not mentioned in the Service Guide
It might work but HP cannot guaranteed it's functionality or performance
You could try it at your own discretion
Thank you
KrazyToad
I Am An HP Employee
05-18-2020 02:35 PM
For anyone in same boat as me: I ended up taking a chance by installing HP EX900 500GB NVME disk. It worked flawlessly. One minor quirk you need to keep in mind- if you are copying over your OS from HDD to SSD - the system will still default to boot from HDD. The best option to fix that is to un plug HDD after copying over to SSD. Boot laptop once. Restart and then shut down. Now you can connect HDD again and system will still boot from SSD