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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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If you're asking can you do this for free -- most likely, the answer is no -- as screen damage is considered "accidental" and is not covered by the warranty.
We have no access to HP Warranty functional areas and can not help you with issues related to those. These issues include Warranty: Coverage, Expiration, Renewal, or Extension.
Nor are we able to contact customers via chat, email, text, or telephone.
For these issues, your best bet is to contact HP Customer Service to see what they will do for you:
https://www.hp.com/us-en/shop/cv/customerservice
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