• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-22-2021 02:00 AM

HP Recommended
Product: HP 14-ac011tu

Hello everyone! Can I upgrade the Intel Pentium N3700 to Core i5 on my HP 14-ac011tu? If yes, what core i5 version and generation can I upgrade it to? Also, do I need (if I can) to change the motherboard? Thank you

Category:
1 REPLY 1

‎08-22-2021 07:00 AM

HP Recommended

Hi:

 

The processor is an integral part of the motherboard and cannot be upgraded without replacing the motherboard with one listed in chapter 3 of your notebook's service manual that may come with a better processor.

 

h10032.www1.hp.com/ctg/Manual/c04653884.pdf

 

It would be a very costly and difficult project if you could even locate the motherboard you want.

 

You also need to make sure you get one that has a Windows product key in the BIOS or you will need to purchase a new Windows license.

 

You may also need additional parts such as a heatsink and a fan.

 

Most HP notebooks from that era that have Pentium processors do not have fans.

 

All in all, it would be a very bad investment considering the costs and labor involved.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.