• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎04-19-2026 03:36 PM

HP Recommended

I wanna know if I can add any more RAM Sticks to my HP Laptop 14-dk1xxx because on Windows 11 it noticeably crashes.

Manufacturer: HP
Laptop Name: HP Laptop 14-dk1xxx
CPU: AMD Athlon Gold 3150U (2.40GHz) with 2 cores
GPU: AMD Vega Integrated Radeon Graphics
RAM: DDR4 8GB 1 of 2 slots used
OS: Windows 11 Home
Storage: 258GB
System Type: 64bit OS and 64bit Processer 
Windows Version: 25H2 Build 26200.8246

Reply
1 REPLY 1

‎04-19-2026 06:36 PM - edited ‎04-19-2026 06:41 PM

HP Recommended

@akcron7012,

 

The service manual (on page 2) indicates that Athlon processors support 16 GB (2x8 GB) DDR4-2400 memory.

Maintenance and Service Guide HP 14 Laptop PC

 

You can install another 8 GB memory stick in an empty second slot. 2x8 GB memory runs in the dual channel mode which provides an extra performance gain.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.