-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Can I add more memory to model# hp 15-f387wm laptop?

Create an account on the HP Community to personalize your profile and ask a question
05-20-2022 03:21 PM
I want to know if I can add more memory to my HP 15-F387WM?
Solved! Go to Solution.
Accepted Solutions
05-20-2022 04:13 PM
Hi:
Yes, you should be able to install up to 2 x 8 GB of DDR3L-1600 memory.
Memory RAM & SSD Upgrades | hp - compaq | hp 15 series | HP 15-F387WM | Crucial.com
Chapter 5 of the service manual has the memory removal and replacement procedure.
HP 15 Notebook PC Maintenance and Service Guide
Chapter 1 of the manual indicates that 2 x 4 GB is the max, but I believe that is incorrect.
The Crucial memory report is almost always right.
You can do this to confirm how much memory your notebook can actually support.
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
05-20-2022 04:13 PM
Hi:
Yes, you should be able to install up to 2 x 8 GB of DDR3L-1600 memory.
Memory RAM & SSD Upgrades | hp - compaq | hp 15 series | HP 15-F387WM | Crucial.com
Chapter 5 of the service manual has the memory removal and replacement procedure.
HP 15 Notebook PC Maintenance and Service Guide
Chapter 1 of the manual indicates that 2 x 4 GB is the max, but I believe that is incorrect.
The Crucial memory report is almost always right.
You can do this to confirm how much memory your notebook can actually support.
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.