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Microsoft Windows 10 (64-bit)

I want to know if I can add more memory to my HP 15-F387WM? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Yes, you should be able to install up to 2 x 8 GB of DDR3L-1600 memory.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 15 series | HP 15-F387WM | Crucial.com

 

Chapter 5 of the service manual has the memory removal and replacement procedure.

 

HP 15 Notebook PC Maintenance and Service Guide

 

Chapter 1 of the manual indicates that 2 x 4 GB is the max, but I believe that is incorrect.

 

The Crucial memory report is almost always right.

 

You can do this to confirm how much memory your notebook can actually support.

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Yes, you should be able to install up to 2 x 8 GB of DDR3L-1600 memory.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 15 series | HP 15-F387WM | Crucial.com

 

Chapter 5 of the service manual has the memory removal and replacement procedure.

 

HP 15 Notebook PC Maintenance and Service Guide

 

Chapter 1 of the manual indicates that 2 x 4 GB is the max, but I believe that is incorrect.

 

The Crucial memory report is almost always right.

 

You can do this to confirm how much memory your notebook can actually support.

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

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