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‎07-28-2019 11:20 PM

HP Recommended
Product: Envy x360 15-aq155nr
Operating System: Microsoft Windows 10 (64-bit)

Can I charge my laptop with usb-c charger?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-31-2019 03:58 PM

HP Recommended

@Wintermeteor001
Thank you for posting on the HP Support Community.


After reading your post, I did go through the Maintenance and Service Guide of your product and found that you have USB Type-C port Connects an optional USB device with a Type-C connector. Hence, it's not possible to charge the laptop via USB-C type charger.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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1 REPLY 1

‎07-31-2019 03:58 PM

HP Recommended

@Wintermeteor001
Thank you for posting on the HP Support Community.


After reading your post, I did go through the Maintenance and Service Guide of your product and found that you have USB Type-C port Connects an optional USB device with a Type-C connector. Hence, it's not possible to charge the laptop via USB-C type charger.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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